Who is responsible
BP-CROWN SERVICES LTD is the controller for the personal data described in this notice.
Data we process
We process account and contact details, subscription and license information, customer support messages, service usage data needed to operate the product, and limited technical data such as IP address and browser information.
Why we use data
We use data to provide and secure the service, create licenses and portal access, process subscriptions, respond to support requests, prevent fraud, and meet legal obligations. Our lawful bases include performance of a contract, legitimate interests in operating and protecting the service, consent where required, and legal obligations.
Service providers and transfers
We use carefully selected providers to host services, send email and process payments. Stripe processes payment information on its hosted payment pages. Providers may process data outside your country with appropriate contractual or other safeguards where required.
Retention
We retain account and service data while your account is active and afterwards only for as long as needed for support, security, dispute resolution, legal obligations or legitimate business records.
Your rights
Depending on applicable law, you may request access, correction, deletion, restriction, portability or objection. You may also withdraw consent where processing relies on consent, and lodge a complaint with your local data protection authority.
Contact
To exercise a privacy right or ask a question, contact us using the email address below.
Company details
Company number: 16069163
Registered in: England and Wales
No. 5, The Round House
Dormans Park Road
East Grinstead, West Sussex
RH19 2EN
United Kingdom
Contact
hq@bpcrown.com